Terms of
Service
Conditions governing the access and use of the SF Studio service — production of interactive video learning modules by Serious Factory SAS.
Subject and Scope
These General Terms of Service (hereinafter « TOS ») govern the access and use of the SF Studio service, offered by Serious Factory SAS (hereinafter « Serious Factory »).
SF Studio is a co-production service for interactive e-learning modules (decision-based video) intended exclusively for professionals (companies, training organizations, HR and L&D departments).
Acceptance of TOS: Any order placed with Serious Factory implies full and unreserved acceptance of these TOS. If you do not accept these conditions, you must refrain from placing an order.
Description of Service
SF Studio is a co-production service for interactive e-learning modules (decision-based video) including:
- AI-assisted pedagogical design of the interactive scenario
- Pedagogical validation by Serious Factory experts
- Provision of a beta version for client review and validation
- Production of video sequences in the graphical style chosen by the client (Realistic, Futuristic, Cartoon, Manga…)
- Quality testing and module QA
- Delivery of a module ready to deploy on LMS in SCORM, xAPI, or HTML5 format
The detailed characteristics of each offer (FLASH Pack, ENGAGE Pack, EXPERT Pack) are described on the SF Studio service presentation page.
Access to Service
3.1 Conditions of Access
The SF Studio service is exclusively reserved for legal entities (companies, associations, public bodies) and independent professionals. Access is subject to the signing of a purchase order or an accepted quote.
3.2 Client Account
To access project tracking and intermediate deliveries, a client space may be opened by Serious Factory. The client is solely responsible for the confidentiality of their login credentials and any use made under their account.
Orders and Financial Terms
4.1 Price
Prices are indicated in Euros excluding taxes (Excl. Tax). Applicable VAT is specified on the quote and invoice in accordance with current regulations.
4.2 Purchase Order
Every order results in the issuance of a quote by Serious Factory. The accepted and signed quote constitutes a firm and final purchase order.
4.3 Payment Terms
Unless otherwise stated in the quote, payment terms are:
Deposit paid at the signing of the purchase order to start the project.
Balance paid at the final delivery of the validated and accepted module.
In case of late payment, penalties will be applied in accordance with legal provisions (BCE rate + 10 points, minimum €40 flat-rate recovery indemnity).
Intellectual Property
5.1 Elements Provided by the Client
The client guarantees Serious Factory that they have all necessary rights to the elements they provide (texts, images, videos, logos, business data). They grant Serious Factory a usage license for the creation of the module.
5.2 Transfer of Rights on Deliverables
Upon full payment of the order, Serious Factory transfers to the client the exploitation rights of the delivered module on a non-exclusive basis, worldwide and for the legal duration of intellectual property.
Expressly excluded from this transfer are: software engines, tools, frameworks, and generic components developed or used by Serious Factory, which remain its exclusive property.
5.3 Portfolio and References
Unless otherwise agreed in writing, Serious Factory reserves the right to mention the client and the project in its portfolio and communication materials, respecting the confidentiality of sensitive business content.
Confidentiality
Each party undertakes to keep confidential the information, data, and documents of the other party to which it has access within the framework of the service. This commitment is valid for the duration of the contract and for a period of 3 years following its end.
Liability
7.1 Obligations of Serious Factory
Serious Factory undertakes to carry out the ordered service with all required care and skill, respecting the agreed deadlines and specifications. Serious Factory is bound by an obligation of means.
7.2 Limitation of Liability
Serious Factory's liability is limited to the amount excluding taxes of the concerned order. Serious Factory cannot be held responsible for indirect damage (loss of turnover, commercial prejudice, etc.).
7.3 Force Majeure
Neither party will be responsible for the non-performance of its obligations caused by an event of force majeure within the meaning of Article 1218 of the French Civil Code.
Changes to TOS
Serious Factory reserves the right to modify these TOS at any time. Changes take effect upon publication. Continued use of the service after modification constitutes acceptance of the new conditions.
Applicable Law and Jurisdiction
These TOS are subject to French law. In case of dispute, and after an attempt at amicable settlement, the courts of the jurisdiction of Serious Factory SAS's registered office shall have sole competence.
Contact
For any questions regarding these TOS:
Email: contact@seriousfactory.com
Mail: SERIOUS FACTORY SAS — 2 rue des bourets - 92150 Suresnes - France — Attn: Legal Department